Search | Contact | Subscribe | Sign In or Register

Crisis Response Journal Crisis Response Journal

Business as usual?

Posted on 25th March 2020 at 14:43pm

For a lot of people, working from home is a standard feature of their everyday lives – their days have structure and routines are well established, but for others the concept presents all kinds of challenges.

First of all, if you are very active in your job, going from place to place and interacting face to face with colleagues, being stuck at home and working in effective isolation can actually make you feel like you’ve lost your job, even though you haven’t. It can be difficult to maintain the camaraderie that inevitably comes with working closely with people.

Second, setting up a routine and sticking to it can be difficult initially – there are always distractions (welcome or otherwise) and things to do that will crop up on a daily basis. Being able to allow a degree of flexibility and not being too harsh with ourselves is important in this respect.

Finally, it can be frustrating and stressful when there are so many unknowns about what is happening and what the future will bring. It can be hard to see the light at the end of the tunnel.

Essentially, keeping up with regular communication, keeping people engaged, encouraged and motivated are all key while at the same making the most of all the new opportunities for fun and friendship. Here are some resources provided by trusted professionals in our network to help employees and employers.

Some organisations need to hold regular meetings or conferences and ensuring that all participants are online at the same time can be stressful and needs careful planning and execution. Calum Ryan from Helpful Digital has produced a blog on how to run successful conference calls remotely. It’s a practical piece with advice and tips.  

And for organisations that need to run crisis simulations and training, here is a blog from a Helpful Digital contact in New York that focuses on getting the most out of remote crisis simulations and remote response. The World Health Organisation also provides guidance for healthcare authorities at the national level who want to examine and strengthen existing plans, procedures and capabilities to manage an imported case of Covid-19.

Our contacts at CS&A International are collaborating with the International Association of Business Communicators (IABC) to hold a dynamic online workshop on March 31 (0900-1100 PST) to allow participants to anticipate escalations and define mitigation strategies in order to prepare for the outcomes of the Covid-19 pandemic. Places on this hands-on, live workshop which includes scenario-based training are limited to 25. Click the link to find out more. 

And here is a link to a Pandemic Readiness Toolkit, produced by Fusion Risk Management that provides communication templates and advice for people working from home. McKinsey & Company also provides an updated briefing about implications of the coronavirus for businesses and includes its perspectives on the outbreak. 

Finally, Alice Bromage, Director and Executive Coach at Empowering Success, is offering a pro-bono coaching call for the Covid-19 period. This is a 25 minute call to discuss any aspect that you would like to during this period of extra-ordinary circumstances surrounding the Covid-19 outbreak.

She says: “It is in everyone’s interest that you and your business come out of this as strong and resilient as possible, and so we would like to do our part to support you in this. Please feel free to ask me any questions that you have, and I work on an open and honest approach; so there is never a question too large or too small. As your coach, I want you to feel comfortable speaking to me, and happy and confident that everything that we undertake together will be to help benefit you and your business.”

For details of this generous offer, visit here

For any questions about business continuity and crisis management, email us at


Share Your Thoughts
Sign In or Register to leave a comment
Back to R & D Back to Top