CRJ 15:3 - on its way! 

The next edition of CRJ is with the printers and should be mailed out to subscribers soon. The edition is now online for access to articles for all our subscribers. There's still time to subscribe or renew your subscription - click for more details. And here's what is coming up...

Covid-19: What went wrong?

We need to learn from failure harder and faster than ever before, write Emily Hough and Andy Towler in this introduction to an ongoing debate aimed at working out the best way forward globally, nationally and individually. But this conversation involves asking uncomfortable questions and brutal honesty

Where next for UK emergency planning?

“In the shadow of Covid-19, emergency planners deserve the thanks of the nation. The system they work within needs scrapping,” says Phil Trendall, as he continues CRJ’s focus on the Covid-19 response

Putting the customer at the heart of response

The Covid-19 pandemic has made more visible something that has been bubbling below the surface for some time: the need to orient future strategies in a much more human-centred mindset and design, according to David Wales


Leaders, crisis management and Covid-19

Leaders and their advisors can make effective decisions and implement them when they are literally facing life-and-death dilemmas. Herman B ‘Dutch’ Leonard, Arnold M Howitt and David W Giles provide some detailed advice


Crisis communications during Covid-19

Drawing upon the ‘Stockdale Paradox’, Herman B ‘Dutch’ Leonard, Arnold M Howitt and David W Giles describe a few simple frameworks that can help leaders to formulate their messages, particularly in times of crisis

Time for a new kind of hero

The world is becoming one where the threats outstrip our collective ability to respond effectively, according to Eric McNulty. Communities need to start solving crises before they happen, because response alone is not the answer to the multiplicity of threats in our current and future environment. Here, McNulty interviews best-selling author Dan Heath about his latest book, Upstream: The quest to solve problems before they happen

 
Coming together to respond to Covid-19

Researchers have been examining the civil contingency response to Covid-19 in the UK. Click here and here to read their blogs

Time to take the asteroid threat seriously

Debbie Lewis argues that politicians and policymakers should recognise that preparing and planning for the effects of the Near Earth Object impact hazard are serious science, and warns that smaller asteroids are much more dangerous than they were previously considered to be

Counting the cost of waste

We are delighted to welcome back our Pakistan correspondent, Luavut Zahid, with this article that describes how Karachi’s recent flooding – which killed more than two dozen people – is being exacerbated by a massive garbage problem

Cyber feature

Dealing with cyber challenges and Covid-19

Many organisations not involved in the health or care sectors have fallen into the trap of concentrating their management response so much on Covid-19 that other serious threats and risks have been largely ignored. One of these is clearly the whole issue of cyber security and data protection, according to Lydon Bird, who says that the conventional approach to risk management – including identification, analysis and treatment of individual risks has been shown to have its limitations

The cybersecurity crisis on the horizon

While some organisations were woefully underprepared for cyberattacks as the Covid-19 pandemic took hold, it is not too late for them to make an action plan, advises Keyaan Williams

Confronting the cyber storm

The world is at a noteworthy inflection point regarding national cyber defence, largely because of the evolving nature of conflict in – and through – the virtual domain. Ronald Banks advocates a whole-of-nations approach to cybersecurity, particularly when it comes to attacks on critical infrastructure

Cybersecurity and industrial espionage

New CRJ Key Network Partner Mike O’Neill, Managing Director of Optimal Risk Group, a CRJ Key Network Partner, says that the pandemic has forced many companies to adopt technology advancements and new ways of working more quickly than anticipated. Yet they are still failing to treat this technology with the right levels of security

How relevant is cyber resilience to environmental, social and governance?

With the global pandemic continuing to rage, malign cyber actors – sensing a world of opportunity in the chaos – are deploying their weapons in an even more amplified and depraved way than before, writes Andrea Bonime-Blanc

Leading a cyber incident response team

Jelle Groenendaal and Ira Helsloot present a model of cyber incident command that aims to support leaders by providing practical and applicable insights into decision-making under challenging conditions

Unrest

Post-lockdown tribalism

Locked at home, people have spent more time on the Internet, discovering new sources of information. In a sense, says Dr Ian Pearson, they have built extensions on their bubbles; the same architectural style, just with more space to move in. What does this bode for the future?

Is society teetering on the brink?

When attending a webinar hosted by CRJ Partner, the Emergency Planning Society, Claire Sanders listened to Professor Donald Kettl. Here, she summarises his thoughts and comments on the extent of the fragility in communities as the global pandemic continues to take its toll

How online activity during the pandemic is fuelling crime, terror and vigilantism

Radicalisation, domestic and international terrorism, polarising ideologies, groupthink, memetic warfare, vigilantism – the Internet is a tool for violent groups, says Jennifer Hesterman. Responders must stay engaged with these trends, and ready themselves for more unpredictable times


Protests, riots and civil disorder – causes, symptoms and solutions

The long-term effects of Covid-19, growing wealth inequality, deteriorating labour conditions in developed countries and increasing alienation within political systems all provide fertile ground for demonstrations and civil unrest, warns Lina Kolesnikova. How can communities, governments, law enforcement and businesses work together for safety and sustainability?

Covid-19 and travel

Dancing in and with the Covid-19 crisis

The tourism sector is one of those to be most seriously affected by Covid-19. I Hakan Yilmaz describes how a chain of resort and city hotels in Turkey responded with a focus on flexibility, proactiveness, strong leadership, remote working and change management

Aviation sector’s wings clipped by Covid-19

Andy Blackwell examines the effects of the pandemic on the global aviation industry and reviews the global response, identifying potential challenges and opportunities going forward

The gateway to traveller confidence

The roadmap for getting the travel industry back on track is unclear and undefined, with companies being cautious about international travel. This doesn’t have to be a difficult or onerous process, but it will require buy-in from all those involved, especially the travellers themselves, reports Lloyd Figgins

Responders

Redefining the performance of emergency responders

Major Leon Yip describes how the Singapore Civil Defence Force has invested heavily in innovative science and technology. The aim is to provide holistic and effective measures in order to improve responder performance


Mental wellbeing in frontline emergency responders

Fire, rescue and civil defence personnel are exposed to dangerous work conditions and stressors, which can lead to sleep disturbances, fatigue and detrimental psychological effects. Khoo Swee Giang, Cyrus Chng and Ng Song Lim review the Singapore Civil Defence Force’s successful peer support system to improve wellbeing

INSARAG Guidelines –fit for purpose

The International Search and Rescue Advisory Group has reviewed its guidelines for dealing with the sudden onset of events involving large scale structural collapses. Here, Anwar Abdullah outlines the group’s strategy

Creative crisis problem solving

Desiree Matel-Anderson says that innovation is needed for dealing with crises and recurring extreme events, especially when looking to the future, as shown in a deadly tornado incident in Alabama, USA

Connecting the dots with drone mapping

In the rapidly evolving landscape of drone technology, it is important for businesses, humanitarian organisations and emergency services to be able to keep ahead of the curve. This is where drone mapping and photogrammetry software from CRJ Key Network Partner Pix4D comes in

Pioneering public safety drones in Croatia

Charles Werner reflects on the expanding horizons of drones for public safety, highlighting how one professional firefighter in Croatia has created a pilot project for fire and rescue

Countering the use of drones for terrorism

Tackling contemporary terrorism requires a proactive stance, as an increasing number of threats have emerged from the use of commercially available drones. A new EU-based project aims to provide protective measures for first responders to help counter the threats, reports Andrew Staniforth

Empowerment through education

Model, philanthropist and founder of the grassroots non-profit organisation Malaika, Noella Coursaris is living proof that empowerment and success are achievable through education. She tells her story to Claire Sanders


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