Initsys Merlin is software that turns paper plans into an actionable Standard Operating Procedure (SOP). SOP can be interwoven and constantly monitored for an increase in threat. SOP can be designed and written for all sorts of risk, from security to facilities management and significant incidents. If you have identified a risk, Merlin can assist in ensuring a rapid return to normality.
Triggered by many methods, including electronic sensors (including Ai controlled CCTV), people, social media monitoring and by Merlin itself, an SOP takes a predetermined path to conclusion. Sometimes an SOP will alter dynamically depending on the threat level identified by Merlin and its robots.
Explicitly designed to ensure that a return to normality is as rapid as possible, Initsys Merlin assists in compliance for directors and stakeholders.
Initsys provides a turnkey solution, teaching you to develop your SOP and provide a bureau service for those wishing to outsource that management and testing of the planning. Provision of Merlin is a secure SaaS and a standalone application for the more critical risk management centre or control room.
Accompanying Merlin is Nimbus, an application builder for IOS and Android. Nimbus uses pre-manufactured building blocks known as packages to construct applications for groups of users. The system owner chooses which packages will be used in an application ensuring more rapid deployment than having applications built from scratch.
For facilities management, Merlin encompasses an asset database and a series of prebuilt SOP to deal with mundane day-to-day requests such as the call for an electrician and automatically monitoring KPI, the order process and fix schedules. Triggering is via Applications, calls to a call centre and timed maintenance schedules.
Merlin has the most extensive library of connected electronic devices for security, including most CCTV systems, intruder alarms, and access control. Merlin also includes the robot HaLO; the development of this robot is explicitly to monitor and collect information about objects seen in a CCTV cameras viewport, raising the threat level if necessary.
When there is the expectation of a large-scale incident, SOP can be prebuilt to run concurrently with interaction and logging of all critical moments, including press and public announcements, overview updates and responder information.
Other Merlin features include: An incident-controlled video wall, which provides a dark screen feature to avoid operator overload; a dashboard builder; and communications recording.